Do you deal with difficult people and situations, mediate disputes, negotiate,and resolve conflicts on a regular basis? Studies show that today's professionals spend over a quarter of their time performing these challenging tasks. In this certificate program, you will explore critical theories, concepts, and models that will help you understand the negotiation, mediation, and conflict-resolution processes. Learn how to work toward optimal solutions using techniques that result in commitment and buy-in. Participants will develop their skills through group discussions, individual and team exercises, case studies, and in-class simulations.

Our program envisions a community based on respect, equality, and justice. We believe that conflict can be dealt with in safe, mutually acceptable, and healthy ways. We know the skills to manage and resolve conflict can be learned, and we aspire to contribute to healthier and safer communities by encouraging co-operation and by valuing spiritual as well as mental, emotional, and physical well-being.

• Child-centred Family Justice Strategy
• Dispute Prevention and Resolution Services
• Federal Centre for Workplace Conflict Management

• New Brunswick Department of Justice
• Newfoundland and Labrador Department of Justice
• Nova Scotia Department of Justice
• Prince Edward Island: Office of the Attorney General

• Law Society of New Brunswick
• The Law Society Of Newfoundland & Labrador
• Nova Scotia Barrister’s Society
• Law Society of Prince Edward Island